Updating cs server

Please refer to “Updating into Information Platform Services 4.2” Once the update installer is completed and showing the final screen it will provide the following post installation instruction: Note: the post installation instruction screen is dynamic and can contain multiple instructions.

After finishing the update you need to update your license key within the Central Management Console.

By this you would enable SAP to better support you in case of an issue.

*For Information Platform Service and depending Solutions (as Data Services and Information Stuart) a different process is in place, please refer to “Updating into Information Platform Services 4.2” The installation of the BI4.2 SP2 Update is no different from any previous patch, with the the only difference of an additional screen.

As the available components for selection at the creation of a support message is depending on the recorded version in the system (by the customer/partner), we can better streamline our support teams in supporting your messages slightly faster.

The new license key requires to update the system information as recorded in SAP support system, enabling both SAP and customers to gain from an improved support model.

You can request the exact same license key as you have been using in your existing BI4.0 / BI4.1 deployment without the need to renegotiate your existing contract.You will be informed that the existing License Key(s) are invalid It is important that you delete your old License Key(s) before entering your new License Key(s).If you enter your 4.2 License Key while the old keys are still in the system you will get an error while adding your license key.This document provides you the background of the new license key requirement, the process to request a new license key and the process to implement the new key.After the release of BI4.1 we learned that support messages often have been address to the wrong versions of BI4.x, leading to additional lead time before a support message reached the correct team.

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